Thank you for choosing our car wash services. We strive to provide a high-quality cleaning experience for your vehicle. If you are not completely satisfied with our services, we are here to help. Refund Eligibility Refunds are available for car wash services under the following conditions: The refund request must be submitted within 3 days of receiving the service. Refunds are only available if the service provided did not meet the agreed-upon cleaning standards. Refunds are not available for weather-related issues or damage caused by pre-existing conditions on the vehicle. Refunds do not apply to additional services such as detailing, waxing, or interior cleaning unless there was a clear mistake. How to Request a Refund To initiate a refund, please contact our customer support team via email at [email protected] or visit our car wash location with the following details: Your receipt or transaction number The date and time of the service A clear explanation of your concern Photos of the issue (if applicable) Refund Process Once your refund request is received, we will review your case within 2 business days. If approved, the refund will be processed through your original method of payment. Please allow 3-5 business days for the refund to be reflected in your account. Non-Refundable Cases Refunds are not granted under the following circumstances: Requests made after 3 days of receiving the service. Dissatisfaction due to a change of mind. Damage caused by pre-existing conditions on the vehicle. Services affected by weather conditions after the car wash. Service Correction Option If you are not satisfied with the result of your car wash, we may offer a free re-wash as an alternative to a refund. Contact Us For any questions or further assistance with your refund request, please reach out to our customer support team at [email protected]. We value your trust and aim to provide the best car wash experience possible.